Sr. Officer (Showroom In-Charge)-Tiles
Job Description
• Manage and supervise overall showroom operations as the Showroom In-Charge.
• Ensure achievement of showroom sales targets and business objectives.
• Lead, monitor, and motivate the showroom sales team to maintain high-performance standards.
• Ensure excellent customer service and proper handling of customer queries, complaints, and after-sales support.
• Maintain showroom cleanliness, product display, branding, and visual merchandising standards at all times.
• Monitor inventory, stock movement, and warehouse activities with proper documentation and control.
• Prepare and submit daily sales, stock, customer visit, and operational reports to management.
• Maintain strong business relationships with customers, dealers, architects, engineers, developers, and corporate clients.
• Coordinate with Accounts, Admin, Supply Chain, and other departments to ensure smooth showroom operations.
• Monitor market trends, competitor activities, and customer feedback to support business growth and sales strategy.
• Ensure compliance with company policies, financial procedures, and operational guidelines.
• Train, guide, and develop showroom team members to improve productivity and service quality.
• Prepare regular sales forecasts, performance analyses, and presentations for management review.
• Submit Daily/Weekly visiting and activity reports to the Head of Department.
• Perform any additional responsibilities assigned by management from time to time.
Ability to build and maintain long-term relationships with customers, dealers, architects, engineers, and project stakeholders.
Experience
- At least 5 years
- The applicants should have experience in the following business area(s): Manufacturing (Light Engineering and Heavy Industry), Cement Industry, Tiles/Ceramic, Paint, Building & Construction Materials
Education
Graduation or Masters in any Decipline (major in Marketing is preff.)
Diplima or BSc in Civil or Architechture.
Additional Requirements
- Age At least 30 years
Skills & Expertise
Compensation & Other Benefits
- Provident fund,Mobile bill,Insurance,Profit share,Gratuity
- Lunch Facilities: Partially Subsidize
- Festival Bonus: 2
Earn Leave Encashment.
As per policy.