Officer- Customer Care

To join the team as a professional Customer Care Representative, dealing with customers and Agents over the Phone, Mail, Comment and Chat.

Monitor the orders which are received in our e-Commerce portal.

Inbound customer support, including handling customer and agent queries and providing information about products and services.

Outbound customers support for customers and agents Order, Delivery and complain issue as well as telemarketing

Check the Pop-Up notification e-Mail

Maintains quality service by following organizations standard

Any others institutional tasks as assigned by the institute.

Preferred Professional Certification: Good command in Microsoft Office (Word and Excel)

Skills Required: Customer Service

Clear Communication: Ability to speak and write clearly and professionally