Customer Care Executive - Call Center

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.

• Responding promptly to customer inquiries.

• Communicating with customers through various channels.

• Acknowledging and resolving customer complaints.

• Knowing our products inside and out so that you can answer questions.

• Processing orders, forms, applications, and requests.

• Keeping records of customer interactions, transactions, comments, and complaints.

• Communicating and coordinating with colleagues as necessary.

• Providing feedback on the efficiency of the customer service process.

• Managing a team of junior customer service representatives.

• Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

• High school diploma, general education degree, or equivalent.

• Ability to stay calm when customers are stressed or upset.

• Comfortable using computers.

• Experience working with customer support.

Note Please

Don’t apply from outside of Dhaka

Priority Location Area : Bonosree,South Bonosree,Badda,Khilgaon,Rampura,Malibag Area

• HSC
• Bachelor/Honors
• Masters

• Age 20 to 30 years
• Only Female

• Over time allowance,Performance bonus
• Salary Review: Half Yearly
• Festival Bonus: 1