Executive, E-Commerce Sales
Job Description
Achieve assigned monthly sales targets through online sales channels.
Manage and monitor e-commerce platforms, including Facebook, WhatsApp, Instagram, Shopify, and the company website.
Respond promptly to customer inquiries, provide product information, and convert leads into sales.
Process customer orders accurately and ensure timely order confirmation.
Update product listings, pricing, stock availability, and inventory records.
Coordinate with the warehouse, delivery, and operations teams to ensure smooth order fulfillment.
Follow up with customers regarding order status, deliveries, and after-sales support.
Handle customer complaints and resolve issues professionally to ensure customer satisfaction.
Prepare daily sales, order, and inventory reports for management.
Assist in executing promotional campaigns and online marketing activities to increase sales.
Experience
- At most 3 years
- The applicants should have experience in the following business area(s): Manufacturing (FMCG), Call Center, Furniture, Interior Design, Online Retail Startup
- Freshers are also encouraged to apply.
Education
- Bachelor of Business Administration (BBA) in Marketing
Additional Requirements
- Age 25 to 30 years
- Only Female
Passion for sales with a strong customer-focused mindset.
Smart, energetic, and self-motivated with a positive attitude.
Strong problem-solving and interpersonal skills.
Ability to multitask and manage multiple customer conversations simultaneously.
Good typing speed in both Bangla and English.
Willingness to work in rotational shifts, weekends, and public holidays as per business requirements.
Ability to learn new products quickly and explain product features effectively.
Experience with Facebook Commerce, Meta Business Suite, Shopify, or CRM software will be an added advantage.
Basic knowledge of Microsoft Excel, Google Sheets, and online order management systems.
Familiarity with courier, logistics, and cash-on-delivery (COD) processes is preferred.
Strong follow-up skills to convert leads into successful sales.
Ability to maintain professionalism while handling customer complaints and after-sales service.
Candidates residing in or near Mirpur DOHS, Mirpur, Banani, Baridhara, Badda, Uttara, or nearby areas will be given preference.
Skills & Expertise
Compensation & Other Benefits
- T/A,Mobile bill,Performance bonus,Tour allowance
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Flexible office time: 09:00-06:00/ 11:00-08:00
Sales incentives