Lead Software Quality Assurance (SQA) Engineer

Orange Business Development Ltd. (Orangebd) is seeking an experienced and highly motivated Lead Software Quality Assurance Engineer to lead our Software Quality Assurance team and ensure delivery of world-class software products.

The Lead SQA Engineer will be responsible for defining the organization`s testing strategy, leading manual and automation testing initiatives, establishing quality standards, mentoring QA professionals, collaborating with cross-functional teams, and continuously improving software quality throughout the Software Development Life Cycle (SDLC).

This role requires strong leadership, excellent communication skills, deep expertise in software testing methodologies, and extensive hands-on experience in automation testing frameworks.

• Lead the Software Quality Assurance department.

• Build and maintain a high-performing QA team.

• Define department goals, KPIs, and quality metrics.

• Allocate QA resources across multiple projects.

• Monitor workload, productivity, and performance of QA engineers.

• Mentor, coach, and develop team members through regular feedback and training.

• Conduct technical reviews of testing deliverables.

• Participate in hiring, onboarding, and performance evaluation of QA team members.

• Foster a culture of continuous learning and quality excellence.

• Define organization-wide QA strategy.

• Develop comprehensive Test Plans and Test Strategies.

• Establish quality assurance processes and standards.

• Define testing scope, priorities, and risk assessments.

• Estimate testing effort, timelines, and resource requirements.

• Ensure adequate test coverage for every software release.

• Review project requirements and identify testing risks early.

Lead and oversee:

• Functional Testing

• Regression Testing

• Smoke Testing

• Sanity Testing

• Integration Testing

• System Testing

• User Acceptance Testing (UAT) Support

• Compatibility Testing

• Cross-browser Testing

• Cross-platform Testing

• Mobile Application Testing

• Performance Validation

• Exploratory Testing

Lead the organization`s Automation Testing initiatives.

Responsibilities include:

• Design enterprise-level automation framework.

• Develop reusable automation libraries.

• Build scalable automated regression suites.

• Increase automation coverage across all products.

• Integrate automation into CI/CD pipelines.

• Review automation code quality.

• Ensure automation scripts remain maintainable.

• Continuously improve automation execution speed.

• Reduce manual testing effort through automation.

Hands-on experience with:

• Selenium WebDriver

• Cypress

• Playwright

• TestNG

• JUnit

• NUnit

• Appium

• Robot Framework

Programming Languages

• Java

• Python

• JavaScript

• TypeScript

• C#

Version Control

• Git

• GitHub

• GitLab

CI/CD

• Jenkins

• Azure DevOps

• GitHub Actions

• GitLab CI/CD

Lead API quality assurance activities.

Experience with:

• Postman

• Rest Assured

• SoapUI

• Swagger

• GraphQL Testing

Responsibilities:

• API validation

• Authentication testing

• Contract testing

• API automation

• Performance validation

Lead non-functional testing including:

• Load Testing

• Stress Testing

• Volume Testing

• Scalability Testing

• Endurance Testing

Tools:

• JMeter

• Gatling

• Locust

• k6

Coordinate:

• Basic Security Testing

• Authentication Testing

• Authorization Validation

• Vulnerability Verification

• OWASP awareness

• ISO 27001 quality practices

• Secure SDLC support

Work closely with DevOps teams to:

• Integrate automated tests into CI/CD

• Configure quality gates

• Support release automation

• Monitor deployment quality

• Improve release confidence

• Validate production deployments

• Lead defect triage meetings.

• Prioritize defects with stakeholders.

• Monitor defect lifecycle.

• Analyze root causes.

• Maintain defect dashboards.

• Improve defect prevention strategies.

Prepare and review:

• Test Strategy

• Test Plan

• Test Cases

• Test Scenarios

• Automation Scripts

• Traceability Matrix

• Bug Reports

• QA Reports

• Release Sign-off Documents

• Test Summary Reports

• Quality Metrics Dashboard

Collaborate closely with:

• Software Engineers

• Business Analysts

• UI/UX Designers

• Project Managers

• DevOps Engineers

• Product Owners

• Clients

• Senior Management

Participate actively in:

• Sprint Planning

• Daily Scrum

• Backlog Grooming

• Sprint Review

• Sprint Retrospective

• Release Planning

Drive continuous improvement by:

• Establishing QA Best Practices

• Standardizing Testing Processes

• Introducing New Testing Tools

• Improving Test Automation Coverage

• Monitoring Quality KPIs

• Reducing Defect Leakage

• Improving Release Stability

• Lead multiple QA teams simultaneously.

• Resolve team conflicts effectively.

• Review team performance regularly.

• Conduct one-on-one mentoring sessions.

• Develop career growth plans for team members.

• Build technical capability across the department.

• Ensure timely delivery of testing activities.

• Promote collaboration across departments.

Strong knowledge of:

• SDLC

• STLC

• Agile Scrum

• Kanban

• Waterfall

• V-Model

• Risk-Based Testing

• Test Management

• Requirement Analysis

• Defect Lifecycle

Hands-on experience with:

• Jira

• Azure DevOps

• TestRail

• Zephyr

• Confluence

• Git

• Docker (Preferred)

• Kubernetes (Preferred)

• 6 to 12 years
• The applicants should have experience in the following business area(s): Software Company, IT Enabled Service

• Bachelor of Science (BSc) in Computer Science & Engineering

• Age 32 to 48 years

Required Technical Skills

Strong knowledge of:

• SDLC

• STLC

• Agile Scrum

• Kanban

• Waterfall

• V-Model

• Risk-Based Testing

• Test Management

• Requirement Analysis

• Defect Lifecycle

Hands-on experience with:

• Jira

• Azure DevOps

• TestRail

• Zephyr

• Confluence

• Git

• Docker (Preferred)

• Kubernetes (Preferred)

Required Qualifications

• Bachelor of Science (B.Sc.) in Computer Science & Engineering, Software Engineering, Information Technology, or a related field.

• Master`s degree is an added advantage.

Experience

• Minimum 6–10 years of professional Software Quality Assurance experience.

• Minimum 2–3 years in a Team Lead or Lead SQA role.

• Proven experience leading enterprise software testing projects.

• Demonstrated success in building and scaling QA automation frameworks.

• Experience managing QA teams across multiple concurrent projects.

• Experience working with international clients and distributed teams is preferred.

Required Soft Skills

• Strong leadership and people management skills

• Excellent mentoring and coaching abilities

• Outstanding analytical and problem-solving skills

• Excellent verbal and written communication in English

• Strong stakeholder management skills

• Decision-making capability

• Time management and prioritization

• High attention to detail

• Adaptability in fast-paced Agile environments

Preferred Certifications

• ISTQB Certified Tester (Foundation/Advanced)

• Certified Agile Tester (CAT)

• Certified Scrum Master (CSM)

• Microsoft Azure DevOps Certification

• AWS Certified Developer or Practitioner (Preferred)

• Selenium Certification (Preferred)

Key Performance Indicators (KPIs)

• The Lead SQA Engineer will be evaluated based on:

• Test Automation Coverage (%)

• Defect Leakage Rate

• Production Defect Rate

• Automation Execution Success Rate

• Test Case Effectiveness

• Regression Execution Time

• Sprint QA Completion Rate

• Release Readiness

• Team Productivity

• Defect Resolution Turnaround Time

• Customer Satisfaction

• QA Process Improvement Initiatives

• Team Skill Development & Mentorship Outcomes

• Weekly 2 holidays,Tour allowance
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

• Mobile Bill (if allocated)

• Friendly environment in the office