Arabic Language Expert - Operations

Maintain effective communication with Arabic-speaking applicants, clients, and officials.

Provide high-quality translation and interpretation support in Arabic, English, and Bangla.

Support day-to-day office operations and administrative activities.

Handle customer/applicant queries in person, via email, and over the phone.

Ensure excellent customer service and customer satisfaction at all times.

Adhere to all Standard Operating Procedures (SOPs), compliance requirements, and process guidelines.

Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors.

Maintain compliance to the standard operating procedures, manuals etc. without deviation in process.

To Ensure customer satisfaction.

Encourage applicants to provide feedback on services provided and their overall experience in the office.

Candidates with relevant language certifications will receive preference.

Arabic Language Certification from a recognized institution

Must be customer oriented

Must be fluent in Arabic, English, and Bangla (both written and spoken).

Must possess B2/C1/C2 level proficiency in Arabic (reading, writing, speaking, and listening).

Excellent translation and interpretation skills.

Candidates experienced in BPO industry, telecommunication, airlines, customer cate, hotel shall be preferred but it’s not a mandatory requirement.