Executive (CRM & E-commerce Operation)

·         Manage the web portal & marketplace order fulfillment.

·         Communicate with third-party logistics and assign parcels.

·         Ensure seamless order fulfillment.

·         Handle inbound & outbound customer calls.

·         Respond to customer queries on social media platforms.

·         Oversee inventory and prepare product requirements.

·         Monitor customer order fulfillment via store pick-up or delivery.

·         Implement eCommerce activities and assist in special orders.

·         Collaborate with the team to achieve sales targets.

• 1 to 3 years
• The applicants should have experience in the following business area(s): Retail Store, Garments, Buying House, Boutique/ Fashion
• Freshers are also encouraged to apply.

• Bachelor/Honors

• Age 24 to 30 years

Strong communication skills

Pricing and promotional management

Microsoft Excel (VLOOKUP, Pivot Tables, Reporting)

Microsoft Word and PowerPoint

Google Sheets and Google Workspace

eCommerce management systems

ERP and inventory management software

Data entry and reporting

• T/A,Mobile bill
• Lunch Facilities: Partially Subsidize
• Festival Bonus: 2

·         Sales incentives