Hospital Receptionist / Front Desk Executive

Patient Management & Shift Duties

• In-Person Care: Greet and manage physical patients with care and professionalism (2 executives per shift).
• Online Communication: Promptly respond to online patient queries, messages, and digital appointments (1 executive per shift).
• Shift Flexibility: Work smoothly in assigned morning or evening shifts.

Patient Registration & Intake

• Data Entry: Register new patients by collecting demographic, medical history, and contact details.
• Insurance Verification: Verify health insurance coverage and obtain necessary authorizations to prevent claim denials.
• Documentation Support: Assist patients in completing complex medical forms and consent documentation.

Medical Appointment Management

• Scheduling: Schedule, reschedule, and cancel appointments using Hospital Management Systems (HMS) or Electronic Health Records (EHR).
• Flow Coordination: Coordinate with medical staff to manage patient flow and minimize wait times.
• Emergency Triage: Perform emergency triage coordination by identifying urgent cases and alerting the medical team immediately.

Billing & Financial Transactions

• Invoicing: Generate invoices for consultations, diagnostics, and treatments.
• Payment Collection: Collect co-payments, deductibles, and settle final bills during patient discharge.
• Financial Reporting: Maintain accurate financial records and daily transaction reports.

Admission & Discharge Support

• Admission Guide: Guide patients and their families through the formal admission process.
• Smooth Discharge: Coordinate with nursing and billing departments to ensure a smooth discharge experience.

• Bachelor/Honors

• Age 20 to 32 years