Customer Service & Booking Executive (Female)

Job Context:

BDS Express is a growing international courier and logistics company located in Motijheel, Dhaka. We are looking for a smart, presentable, and customer-friendly female candidate to join our team as a Customer Service & Booking Executive. The selected candidate will be responsible for handling customers at the office, receiving parcels, processing shipment bookings, maintaining records, and providing excellent customer service. Candidates residing in Motijheel or nearby areas will receive preference.

Job Responsibilities:

• Receive and assist walk-in customers professionally
• Process parcel and document bookings
• Explain courier services and shipping procedures to customers
• Maintain booking records and customer information
• Prepare invoices and reports using MS Word and Excel
• Respond to customer inquiries via phone, WhatsApp, and email
• Track shipments and provide delivery updates
• Support day-to-day office operations

• HSC
• Bachelor/Honors

• Minimum HSC / Bachelor's Degree (Running or Completed)

• Age 20 to 30 years
• Only Female

Experience Requirements:

• Experience in customer service, front desk, or office administration will be an advantage
• Fresh candidates with good communication skills are encouraged to apply

Additional Requirements:

• Smart, well-presented, and customer-friendly
• Good communication and convincing skills
• Basic computer knowledge (MS Word, Excel, Email, Internet Browsing)
• Good handwriting and record-keeping ability
• Honest, responsible, and punctual
• Candidates from Motijheel and nearby areas will get preference

Salary: BDT 15,000 - 20,000 (Negotiable based on skills and experience) Festival Bonus Performance-Based Incentives Friendly Working Environment Career Growth Opportunities Training Provided

Interested candidates are requested to send their updated CV with a recent photograph to: Email: bdexpress28@gmail.com WhatsApp: 01777012500 Only shortlisted candidates will be contacted for an interview.

Send your CV to the given email bdexpress28@gmail.com